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KB-Sync1
Archer Employee
Archer Employee

Article Number

000031367


Applies To


Product(s): Archer
Version(s): All Versions
Primary Deployment: On Premises/AWS Hosted/AWS SaaS

Description


Scheduled Report distribution notification sends blank report.

Resolution


  • The content of an attached report is based on the record permissions of the user who updates the report.
  • In this case, the report was updated by a user who was no longer an active Archer user. They had no permissions, so the report sent was blank. 
  • Update the report so the current, permissioned user becomes the updater. Then the report will go out correctly.

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Version history
Last update:
‎2024-11-18 09:11 AM
Updated by: