Applies To
Product(s): Archer
Version(s): All Versions
Primary Deployment: On Premises
Description
This article provides steps for reporting problems encountered with myArcher.
Resolution
1. Access the myArcher portal by following the steps below:
a. Login to the Archer Community.
b. On the Homepage, select Product.
0EMVM00000AYREX.png
c. Under Product, select Archer Platform.
0EMVM00000AYRzJ.png
d. Under Archer Platform, select Platform Downloads.
0EMVM00000AYSvN.png
e. Under Platform Downloads, select Navigate to myArcher.
0EMVM00000AYDxy.png
2. On the myArcher Homepage, click on the Contact Us button.
3. Complete the myArcher Contact Form.
Note: Ensure to provide all relevant details, screenshots and errors.
4. Click on Submit Case.
0EMVM00000AV1DO.png
b. On the Homepage, select Product.
0EMVM00000AYREX.pngc. Under Product, select Archer Platform.
0EMVM00000AYRzJ.pngd. Under Archer Platform, select Platform Downloads.
0EMVM00000AYSvN.pnge. Under Platform Downloads, select Navigate to myArcher.
0EMVM00000AYDxy.png2. On the myArcher Homepage, click on the Contact Us button.
3. Complete the myArcher Contact Form.
Note: Ensure to provide all relevant details, screenshots and errors.
4. Click on Submit Case.
0EMVM00000AV1DO.pngNotes
For more information about myArcher, refer to Instructions for Navigating the myArcher Portal - Your Gateway to Archer Platform & Engage Downloads.
