Article Number
000039888
Applies To
Product(s): Archer
Version(s): All Versions
Primary Deployment: On Premises
Description
The McAfee Endpoint Protection rule Malware Behavior: Windows EFS abuse causes an error in the Archer Installer. The below error is found in the Event Viewer logs.
0EMVM00000BJSGn.jpg
0EMVM00000BJSGn.jpg
Cause
The Archer Installer needs access to certificates on the server it is running on; and if you are running McAfee Endpoint Protection and have the above rule (Malware Behavior: Windows EFS abuse) enabled, then access to these certificates will be blocked.
Resolution
Add an exclusion for this rule for ArcherInstall.exe.
