Article Number
000040025
Applies To
Product(s): Archer
Version(s): All Versions
Primary Deployment: On Premises/AWS Hosted/AWS SaaS
Description
When attempting to copy and then paste a hyperlink from a word document (or a different source) into a Text Area field in Archer, the hyperlink is pasted as plain text.
In the below screenshot, the text 'Article Test' has the same format and appearance as a hyperlink but is not clickable and is just plain text; even though, it was copied from a source where it was a hyperlink.
Also, the Paste Formatting Options popup appears after pasting the hyperlink and then Keep formatting is selected.
Below is the Text Area field's Source code which shows the hyperlink as normal text.
Cause
The Enable links in rich text fields option in the Archer Control Panel is not enabled for this instance.
Resolution
The Links in Rich Text Fields option is inactive by default. It can be activated either for all Archer instances or for a single specific instance. Follow the steps below:
Enable the Links in Rich Text Fields option for all instances
1. Open Archer Control Panel.
2. Click on Plugins and select Installation Settings.
3. Under the General tab, go to the Security section.
4. Select Enable links in rich text fields next to the Links in Rich Text Fields option.
5. Click on Save at the top left.
0EMVM000004TrOS.png
Enable the Links in Rich Text Fields option for a single instance
1. Open Archer Control Panel.
2. Double-click the instance name from the left pane to open the instance settings.
3. Under the General tab, go to the Security section.
4. Select Enable links in rich text fields next to the Links in Rich Text Fields option.
Note: You need to enable the Override default setting option to be able to select the Links in Rich Text Fields option.
5. Click on Save at the top left.
0EMVM000004TrOT.png
Enable the Links in Rich Text Fields option for all instances
1. Open Archer Control Panel.
2. Click on Plugins and select Installation Settings.
3. Under the General tab, go to the Security section.
4. Select Enable links in rich text fields next to the Links in Rich Text Fields option.
5. Click on Save at the top left.
0EMVM000004TrOS.pngEnable the Links in Rich Text Fields option for a single instance
1. Open Archer Control Panel.
2. Double-click the instance name from the left pane to open the instance settings.
3. Under the General tab, go to the Security section.
4. Select Enable links in rich text fields next to the Links in Rich Text Fields option.
Note: You need to enable the Override default setting option to be able to select the Links in Rich Text Fields option.
5. Click on Save at the top left.
0EMVM000004TrOT.pngNotes
Kindly note that necessary measures such as, but not limited to, ensuring that you are aware of the security risks (where users or automated processes are able to create records with malicious links that may harm Archer users) should be taken before enabling the 'Links in Rich Text Fields' option.
