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KB-Sync1
Archer Employee
Archer Employee

Article Number

000039149


Applies To


Product(s): Archer
Version(s): All Versions
Primary Deployment: On Premises/AWS Hosted/AWS SaaS

Description


There are many reasons to retrieve Archer instance name using a browser:
There are numerous reasons for retrieving the Archer Instance Name through the web browser:
  • No access to the Archer Control Panel.
  • To confirm the Instance Name syntax as it is case-sensitive.
  • Troubleshooting Archer API login or authentication issues.
  • Default Instance is enabled in Archer Control Panel.
  • Single Sign-On (SSO) is enabled.

Resolution


Follow the steps below:
  1. Browse to Archer and login.
  2. After the Homepage loads, open the browser Developer Tools. 
  3. Go to the Console tab.
  4. Next to Filter click 'Create Live Expression' and enter the following command and take note of the value returned.
JSON.parse(JSON.parse(atob(ArcherApp.globals.workpointFeatures))).Db
 
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Notes


The Instance name is case-sensitive.

Version history
Last update:
‎2024-09-21 05:57 AM
Updated by: