Article Number
000039127
Applies To
Product(s): Archer
Version(s): All Versions
Primary Deployment: On Premises/AWS Hosted/AWS SaaS
Description
When selecting the Export to PDF option in a Dashboard, Archer stops responding and keeps loading with a spinning wheel (as shown below), and does not generate the file.
Cause
Microsoft Edge has an Insecure Content setting that if set to Block, will not display non-secure items.
Resolution
If a popup appears on Edge saying that only safe content is being shown, click the button and choose to show the content.
You can also set Edge to allow Insecure content. Follow the steps below:
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You can also set Edge to allow Insecure content. Follow the steps below:
- Start Microsoft Edge.
- In the browser Address Bar click on the lock icon.
- Choose Permissions for this site.
- Scroll down to Insecure content and choose Allow.
Note: Allow, will always display non-secure items without asking.
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