Article Number
000039162
Applies To
Product(s): Archer
Version(s): All Versions
Primary Deployment: On Premises
Description
The Dropdown arrow icon is missing, from either Values Lists fields or collapsed Sections. The dropdown selection and collapsing still works but there is no arrow image.
The screenshots below show both cases:
Dropdown arrow is missing from a Values List dropdown:
Dropdown arrow is missing from a collapsed section:
Cause
This might occur if the Physical Paths for all applications in the Application Pool do not exactly match what is listed in the Base URL Extension in the Archer Control Panel.
Resolution
Change the Physical Paths for all applications in the Application Pool in IIS to match the Base URL Extension location.
