Data Feed Failing to Update a Cross-Reference Field in Archer

[KB-Sync1]

Article Number

000039877

Applies To

Product(s): Archer
Version(s): All Versions
Primary Deployment: On Premises/AWS Hosted/AWS SaaS

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Description

Data Feed is failing to update one or more Cross-Reference fields in the target application.
The below warning is displayed in the Data Feed Run detail:
The number of references selected for <field name> field is greater than the maximum number allowed
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Cause

The Data Feed is trying to Append the Cross-Reference field while the field only allows one selection.

Resolution

Follow the steps below to replace/populate the Cross-Reference field with the new value:

1. Open the Data Feed.
2. Go to the Data Map tab.
3. Scroll down until the affected Cross-Reference field appears.
4. On the right side of the page on the same line as the Cross-Reference field, press on the Edit button under Actions (as shown below).

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5. In the prompt window, select Replace existing target field values (instead of Append source field values).

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6. Then save the Data Feed and run it.

Notes

If you are trying to add multiple Cross-Reference values:

1. Go to the target application (Administration menu > Application Builder > Applications).
2. Go to the Designer tab > Layout sub-tab and open the Cross-Reference field Properties.
3. Under the Configuration section, change the value of Maximum Selections to No Maximum.

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