Applies To
Product(s): Archer
Description
While attempting to perform Bulk Update Jobs for Advanced Workflow in certain applications, the job throws an error as explained below:
1. After starting the Bulk Update Jobs, the below message appears in the UI.
0EMVM000001hN41.png
2. Click on view in the window shown above to navigate to the Bulk Action History page to check the status of the recently performed Bulk Update Jobs. It will show that the job is in error (as shown below).
0EMVM000001hKuA.png
3. Clicking on the Reports icon for this Bulk Action job navigates to the Details window which shows the following error message:
Bulk action job failed unexpectedly. The error Log Reference ID is: xxxxxx-xxxxxx-xxxx. Please contact your system administrator.
0EMVM000001hNLl.png
0EMVM000001hN41.png2. Click on view in the window shown above to navigate to the Bulk Action History page to check the status of the recently performed Bulk Update Jobs. It will show that the job is in error (as shown below).
0EMVM000001hKuA.png3. Clicking on the Reports icon for this Bulk Action job navigates to the Details window which shows the following error message:
Bulk action job failed unexpectedly. The error Log Reference ID is: xxxxxx-xxxxxx-xxxx. Please contact your system administrator.
0EMVM000001hNLl.pngBelow are the ArcherTech.JobFramework.Job logs (related to the Log Reference ID):
<E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent">
<System xmlns="http://schemas.microsoft.com/2004/06/windows/eventlog/system">
<EventID>0</EventID>
<Type>3</Type>
<SubType Name="Critical">0</SubType>
<Level>1</Level>
<TimeCreated SystemTime="2023-02-17T10:41:07.5144251Z" />
<Source Name="Archer.NET" />
<Correlation ActivityID="{00000000-0000-0000-0000-000000000000}" />
<Execution ProcessName="ArcherTech.JobFramework.Job" ProcessID="56876" ThreadID="7" />
<AssemblyVersion>1.1.2.0</AssemblyVersion>
<Channel />
<Computer>ALL</Computer>
</System>
<ApplicationData>
<TraceData>
<DataItem>
<TraceRecord Severity="Critical" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord">
<TraceIdentifier>Archer.NET</TraceIdentifier>
<LogReferenceId>021723-104107-4826</LogReferenceId>
<Description>An exception occurred attempting to run BATCH_UPDATE_JOBS_JOB</Description>
<AppDomain>ArcherTech.JobFramework.Job.exe</AppDomain>
<ContextData>
<LevelId>372</LevelId>
<ContentIds>309687 309688 309689 309690 309691</ContentIds>
</ContextData>
<Exception>
<ExceptionType>System.AggregateException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
<Message>One or more errors occurred.</Message>
<Source>mscorlib</Source>
<StackTrace> at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at ArcherTech.Kernel.Jobs.WF4.Statements.DownloadBulkUpdateJobsActivity.Execute(CodeActivityContext context)
at System.Activities.CodeActivity`1.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)
at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)</StackTrace>
<InnerException>
<ExceptionType>Newtonsoft.Json.JsonReaderException, Newtonsoft.Json, Version=12.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed</ExceptionType>
<Message>After parsing a value an unexpected character was encountered: R. Path 'changes[0].selectedNodes.before[0].name', line 16, position 32.</Message>
<Source>Newtonsoft.Json</Source>
<StackTrace> at Newtonsoft.Json.JsonTextReader.ParsePostValue(Boolean ignoreComments)
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateList(IList list, JsonReader reader, JsonArrayContract contract, JsonProperty containerProperty, String id)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateList(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, Object existingValue, String id)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateList(IList list, JsonReader reader, JsonArrayContract contract, JsonProperty containerProperty, String id)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateList(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, Object existingValue, String id)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
at ArcherTech.Kernel.Services.Workflow.WorkpointService.<DoDownloadBulkUpdateLogMessages>d__72.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at ArcherTech.Kernel.Services.Workflow.WorkpointService.<DownloadBulkUpdateLogMessages>d__65.MoveNext()</StackTrace>
</InnerException>
</Exception>
</TraceRecord>
</DataItem>
</TraceData>
</ApplicationData>
</E2ETraceEvent>
Note: In some cases, the error and logs highlighted above are thrown when executing a Bulk Update Jobs; however, the Process Version of the existing Advanced Workflow jobs might still get updated to the latest Process Version in the Job Troubleshooting but will not get updated in the Process Version field in the record. To override and prevent these errors, check and perform the Cause and Resolution stated below.Cause
There are one or more nodes in the affected application's Advanced Workflow that have double quotations (") in their names (e.g., Node name is Awaiting Review "Reviewer").
Resolution
Check all Advanced Workflow nodes' names in the affected application(s) and for any node that has double quotations in its name, rename the node either by replacing the double quotations with two single quotations or by removing the double quotations completely (if applicable).
Defect ID
CE-119388
