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Archer User Experience
Share user experience feedback and best practices

Forum Posts

Link within Notification changing after save

When I attempt to insert a link to an Archer dashboard in the body of a notification email, it's changing the link after it's saved. As a result, the link doesn't work. The link inserted = https://archer..com/default.aspx?requestUrl=..%2fFoundation%2...

AWF Workflow Job Status in Error

I reverted a record that was out of the AWF back to a node that was in the AWF. This did not re-enroll the record in AWF, which is what I wanted. Then I attempted to move the record back to the completed (out of the AWF), and now the "Workflow Job St...

Audit Management Offline Capabilities

The Archer Product Management is evaluating functionality related to the Archer Audit Management Offline capabilities. We are interested in gaining a better understanding of how this functionality plays a role in your Archer business processes. We ha...

RSA Archer GRC on mobile phone

Is there minimum application, OS or system requirements needed to access GRC on a mobile phone? For instance, getting into a record from a link in a notification to complete a questionnaire or workflow step. I found that there are users that can do t...

DanaCheam by Contributor II
  • 1783 Views
  • 3 replies
  • 0 kudos

Resolved! ADNOC || Archer Usage & Utilization

Kindly support if the below is achievable on Archer with its nature features. We need to generate reports with the below criteria Number of users logins per dayNumber of users per department/business hierarchy level loginsAverage user's time spent on...

Anonymous by Not applicable
  • 3069 Views
  • 3 replies
  • 2 kudos

Resolved! Report filter does not contains specific field

Hi,We are working with Archer 6.8.6.When creating a report some fields (eg. Tracking ID) can be selected to show it in the report.But the same field does not appear in the filters section!In the sorting section the field is availlable.What is the rea...

Content Review (legacy workflow) Capabilities

The Archer Product Management is evaluating functionality related to the Archer Content Review (sometimes known as Workflow within Application Builder). It looks something like this... We are interested in gaining a better understanding of how this f...

Policy Content Workflow Setup.png

Records page and workflow user experience

The Experience Design team at RSA Archer has been working on enhancements to the records page, and today we want to hear feedback from you. In past UX working group sessions, you may have seen iterations of the records page and workflow experiences. ...

Current_wWorkflow.png records_.06sec.gif OptionA.1sec.gif optionB_.05.gif
VanVuong by Archer Employee
  • 4459 Views
  • 9 replies
  • 16 kudos

UX Feedback Needed: Advanced Search

The purpose of the post is to gather information regarding the use of Advanced Search. We're early in the process and want to better understand goals/challenges. Search is one of the most critical features in RSA Archer today as users need to be able...

getting_to_adv_search.png adv_search_screen.png

Summary Findings from Color Settings Survey

Authored by Van Vuong(Posted by Denise Sposato)SUMMARY of FINDINGS: COLOR SETTINGS SURVEYBased on 76 respondents of this survey, the top reasons why color settings are use is to distinguishing environments (77%) and to adhere to corporate branding st...