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2022-08-02 04:13 AM
2022-08-23 06:23 AM
Hi, I just wanted to drop a quick note in case someone else comes across this issue in the future.
The SOAP API endpoint to retrieve the session token is: https://<Domain>/ws/general.asmx
If you use postman to test your call, make sure the Content-Type in the header is set to text/XML (it will default to application/XML which won't work).
Set the request body to this (remember to change the setting to XML on this page as well):
2022-08-02 06:29 AM
https://help.archerirm.cloud/610-en/content/api/webapi/createusersessionfrominstance.htm
https://[URL]/RSAarcher/ws/general.asmx?op=CreateUserSessionFromInstance
2022-08-02 06:55 AM
Hi Ilya,
Thank you. When I attempt a call with this URL I get the response
2022-08-02 07:09 AM
Are you sure the path is correct? Maybe you installed without RSAarcher node. But you can find the proper file by access IIS in the web server though.
2022-08-03 03:15 AM
Hi again,
It's my first time working with SOAP APIs. I've been able to connect to the RESTAPI but it doesn't seem to have reporting data. We're a hosted client, would that cause an issue for accessing the web service api?
It could be that I am getting our end of the URL wrong but not sure how to find the correct one?
2022-08-03 06:51 AM
REST API does no work with reports. For SaaS hosted issues you need to contact support.
For checking if your API works, use the tool gently crafted for us by @JeffLetterman:
2022-08-23 06:23 AM
Hi, I just wanted to drop a quick note in case someone else comes across this issue in the future.
The SOAP API endpoint to retrieve the session token is: https://<Domain>/ws/general.asmx
If you use postman to test your call, make sure the Content-Type in the header is set to text/XML (it will default to application/XML which won't work).
Set the request body to this (remember to change the setting to XML on this page as well):