SOAP API - Pull Report - No errors, but blank return

[JasonGrobschmid]

Making a call to the SOAP search API to try and grab the results of a report from our vendor management app.  The call doesn't throw any errors, but Archer doesn't actually return the report results. The reply is just blank with no helpful message what so ever.

If I login with the ID making the API call its able to bring up the report just fine, so I doubt it is a permissions issue. 

I've attached the SOAP request and the return from our Archer instance. We're running Archer v6.2.

REQUEST

REPLY

[SamSalefske1 · Accepted solution]

Usually when I've seen this, it's because the Report ID you're using is not a Statistics Report. What you should use instead is the SearchRecordsByReport.

[Anonymous]

Agree with Sam here. The call isn't failing, but it is telling you that the report ID 7735 is either empty or not a Stats type report.

For the empty piece, this could be due to permissions, so make sure that the user hitting the API has access to the content. It could also be that the report is truly empty.

[JasonGrobschmid]

I did try the different method within the Search API (SearchRecordsByReport.)  When using this call I'm able to get the contents of the report via API.