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Widget Alignment and Sync Issues in Archer Version 2024.08

squarabh
Contributor III

Dealing with widgets feels like chasing chickens. You drag and drop a widget onto the dashboard, but the section dividers go crazy, sending your widgets to random sections.

Getting them aligned? Good luck – it’s like trying to balance jelly on your hand Even worse, after you save the dashboard, it shows the changes are saved. But when someone else opens it, surprise! Only the section dividers show up, and the widgets are off doing their own thing.

Alignment just vanishes. Please fix this mess before we have to keep adding new section dividers everytime we want to move stuff around.  It’s getting very, very annoying!

4 REPLIES 4

MeladyeShively
Archer Employee
Archer Employee

@squarabh - please open a case with Technical Support for investigation:  Support - Archer Community (archerirm.community).

Thanks!

LisaSemeraro
Contributor III

I don't know if opening a case is going to "help" as I find it to be wonky too

@LisaSemeraro - opening a case with TS is the first step to involving our Continuous Engineering team, re:  defect remediation should that be necessary.  Thanks!

LisaSemeraro
Contributor III

Thanks, Meladye,

I will try to qualify what was happening when I was creating my widgets and open a case with our DSE