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Archer control panel system account password error when saved.

SteveDavis
Contributor III

‎2024-01-30 04:47 PM

When trying to update the service account password on the Archer control panel I get the error "Decision Page Header is required ." See attached. Any clues? I do not see this in our other Archer instances.

archer-srv-acct-save-error.PNG

 

 

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3 REPLIES 3

DavidPetty
Archer Employee
Archer Employee

‎2024-01-30 04:52 PM

Are you running the Archer Control Panel as Administrator?

DavidPetty_0-1706651519393.png

 

 Advisory Consultant

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SteveDavis
Contributor III
In response to DavidPetty

‎2024-01-30 05:09 PM

Yes, I am admin and I tried by forcing with "Run as administrator".  Same problem.  I have our system admins looking at it as well. There is nothing in the Archer logs, maybe the Windows logs have a clue.

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DavidPetty
Archer Employee
Archer Employee
In response to SteveDavis

‎2024-01-30 05:15 PM

Best bet is to open a ticket with support.

 Advisory Consultant

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