Important Update: Archer Community Scheduled Maintenance on November 23–24 - New Community Launching Soon! Learn More..

This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

REST API - Update content error -Log location needed

Sanjay_a
Contributor II

‎2022-10-14 03:17 PM

Hi, We are using platform REST API /content  to update records.  But some of the updates are failing without any error message.  Is there any way we can get the logs of the content API so that we can find out root cause behind update failure? 

@JeffLetterman 

0 Kudos
1 REPLY 1

JeffLetterman
Archer Employee
Archer Employee

‎2022-10-14 03:42 PM - edited ‎2022-10-14 03:44 PM

There are a few disadvantages with using Content API to create/update records.

  • When record is created successfully, the content id is not returned.
  • Validation messages are not returned for failures.  For example, if a required field is not provided, no details are provided.  Another example, if a field has the Unique option enabled and same value is used again, no details are provided.
  • The Archer logs will not contain reasons for failure.  Side note, if you are a SaaS/Hosted customer, the Archer logs can't be provided to you.

Please check out and vote up this Archer Idea: https://www.archerirm.community/t5/archer-ideas/enhance-the-content-api-responses-to-return-valid-json-better/idi-p/576317

The REST API and Web Services API will return validation messages with details why it failed to create/update. 

0 Kudos